Quotation and Invoicing Terms and Conditions.

  1. The terms of acceptance of a quotation remain valid for one month (30 days) from the date hereof and acceptance thereafter is subject to the right of Clarke Commercial Entries Pty Ltd to revise prices and terms quoted.

  2. All quotes over $1,500.00 require a 60% deposit to be paid within 7 days of quote acceptance prior to any commencement of work, with the balance payable within 14 days upon completion of the project. Progress claims may be applicable and used at Clarke Commercial Entries Pty Ltd discretion.

  3. Unless stated otherwise, the price referred to in a quotation does NOT include:
    • providing any structural support works (including any mounting plates)
    • 3 Phase isolators or single Power points
    • Repairs of any siding, flashing or flooring required prior to installation of the products
    • the provision of all-terrain equipment (only standard hire equipment is included)
    • the provision of any certifications (external or otherwise)
    • any ‘take down’ requirements (including removal or disposal of existing components, steel work, sheeting, roofing, machinery or fittings)

  4. A quotation is made on the basis that, unless stated otherwise:
    • there are no unusual site conditions or certification requirements and delivery dates are approximate
    • all measurements provided by the Customer are accurate
    • the working space and surrounding area are clear for installation
    • the Products are for standard use only (not high cycle use)

  5. If client measurements are provided incorrectly, the client will be liable for full cost of the materials and second orders required to complete the job. An hourly charge will be charged to the client to alter materials to make original order fit opening.

  6. Any variation, modification or change may incur an additional cost or be the Customer’s responsibility.

  7. Any cancellation of custom designs will incur a draftsman fee. All drawings at time of cancellation will be provided to customer following payment of fee.

  8. Delivery will be subject to the manufacturer at the time the order is placed. Normal installation in 2-4 weeks from receipt of an official order or progress payment and time when accurate site measure can be taken. Lead times are never guaranteed.

  9. Supplier lead times are out of the control of Clarke Commercial Entries.

  10. The opening should be correctly prepared for the products quoted in size, detail, and suitability as no responsibility of any kind is accepted for any damage or inability to install arising through any unsuitability of the opening or building.

  11. Clarke Commercial Entries Pty Ltd will not accept any responsibility for the malfunction of an installation or improper operation by the incorrect work of others.

  12. Any delays causing extra time onsite, out of Clarke Commercial Entries Pty Ltd control where the site is not ready as outlined, where clear access is not provided, where inductions or certification has not been discussed prior or where additional work is required by Clarke Commercial Entries Pty Ltd to make the site suitable for, may be charged for at an hourly rate plus cost of certification costs if required.

  13. Installation will be carried out as close as possible to the requested date, but no responsibility will be taken for any claims associated with failure to comply with agreed installation date.

  14. All accounts with Clarke Commercial Entries Pty Ltd are strictly 14 days unless otherwise approved. Payments must be paid within trading terms and if payment is not received the account may be passed onto a third party for recovery. Legal proceedings may be undertaken to recover the full amount outstanding. If this is necessary, we may claim an additional amount for costs and interest.

  15. Clarke Commercial Entries Pty Ltd does not wait for insurance claims. Quote acceptance acknowledges that the persons or company is liable for the cost of work regardless. If the cost of work is being passed on to a third party, it is the responsibility to the customers to arrange forwarding details and that the payment terms are met.

  16. Safe Work Method Statements are to be organised upon approval of any job that is required. We must also be informed of any inductions at the time of quote acceptance. Any additional charge may be passed on to the customer for administration fees.

  17. Any cost associated with isolations of any fire systems or hot work permits are the responsibility of the customer, unless stated otherwise.

  18. Warranty on all installations is covered by the specific manufacture’s conditions. Clarke Commercial Entries Pty Ltd recommends ongoing services are carried out to maintain proper function of doors. Evidence of regular maintenance by a professional door company will be required in order to claim warranty on any product or installation.

  19. All products and materials remain the property of Clarke Commercial Entries until the invoice is paid in full.

  20. Before and after photos will be taken at all sites and may be used on the Clarke Commercial Entries Pty Ltd website. All efforts to remove branding and business names from photos will be takenDetails of all account payable must be provided to Clarke Commercial Entries Pty Ltd prior to commencement of any job.